Privacy Policy

Effective November 14, 2026

This policy explains what information Buzzli collects, how we use it and the choices you have. We keep it short and plain.

1. Who we are

Buzzli is run by its founders, Kevin Lu and Marcus Torrechilla, in Peachtree City, Georgia. You can reach us by phone or text: Kevin at (678) 333-8478 or Marcus at (404) 717-6387.

2. Information we collect

• From business owners and staff: name, email, phone, business details, and login information. Payments are handled by Stripe; we never see or store full card numbers.
• Customer information businesses add: names, phone numbers, emails, bookings, visits, purchases, loyalty points and punches, notes and messages.
• From people who book or check rewards: the details you enter, like your name, phone number and email, and whether you agree to receive texts.
• Usage information: basic technical details, like browser type and pages used, and essential cookies that keep you logged in. We don’t use advertising cookies.

3. How we use information

• To run Buzzli: bookings, reminders, texts, emails, loyalty rewards and reports.
• To send messages on behalf of the business you’re a customer of.
• To provide support, keep accounts secure, and bill for plans and texts.
• To improve Buzzli. We don’t sell personal information.

4. Text messages and phone numbers

We do not sell, rent or share mobile phone numbers or text message consent with third parties or affiliates for their marketing purposes. Text messaging opt-in data and consent are never shared with third parties, except the service providers below that deliver the messages.

You can reply STOP to any text to opt out, and HELP for help. Message frequency varies, and message and data rates may apply.

5. Service providers we use

We share information only with companies that help us run Buzzli, and only what they need:

• Supabase, for our database and logins
• Netlify, for hosting
• Twilio, to send and receive texts and calls
• Resend, to send email
• Stripe, to process payments
• Anthropic, to power AI features like the message writer and AI receptionist

We may also share information if the law requires it, to protect people’s safety, or as part of a sale or merger of Buzzli, in which case this policy will still apply to your information.

6. Businesses control their customer data

When a business adds its customers to Buzzli, the business decides how that information is used, and we handle it on the business’s behalf. If you’re a customer of a business that uses Buzzli and want your information changed or deleted, contact that business. We’ll help them do it.

7. How long we keep information

We keep information while an account is active. When an account is closed or we receive a valid deletion request, we delete the data within 30 days, except records we must keep for billing, tax or legal reasons.

8. Security

We use encrypted connections, access controls and database rules that keep each business’s data separate. No system is perfectly secure, but we take protecting your information seriously.

9. Your choices

You can ask to see, correct, export or delete your information by contacting us. Business owners can export their customer list from the app at any time.

10. Children

Buzzli is meant for businesses and adults. We don’t knowingly collect information from children under 13.

11. Changes to this policy

If we change this policy in an important way, we’ll update the date above and let account owners know.

Questions? Call or text Kevin at (678) 333-8478 or Marcus at (404) 717-6387. Buzzli · Peachtree City, Georgia.